The previous directive had caused widespread hardships—particularly for rural, elderly, and disabled citizens—leading to numerous frozen accounts. In response, the central bank has introduced a much more flexible and practical amendment.

Here are the key updates to the policy:

1. Self-Declaration Timeline

Customers now have until Ashoj 2083 to self-declare whether they possess a National ID. This can be done conveniently through their bank's mobile app or other accessible digital channels.

2. No More Frozen Accounts

For citizens who have not yet been able to acquire an NID, banks are no longer permitted to freeze their accounts. Instead, banks are simply required to send a notification via their mobile app or other communication channels every 6 months to prompt the customer to update their identity status.

3. Provisions for Non-Resident Nepalis

Nepalese citizens living abroad can now open online bank accounts without an NID. However, they will be required to submit their NID details within 35 days of returning to Nepal.

4. Exemptions for Vulnerable Groups

To protect vulnerable populations, the NID requirement has been completely waived for the following categories:

• Individuals incapable of self-care

• Disabled and helpless citizens

• Minors under the age of 16

This amendment shifts the focus from strict penalties to accessible compliance, ensuring that banking services remain uninterrupted for ordinary citizens while they navigate the NID registration process.