The central bank's Payment Systems Department outlined specific mandatory actions for PSPs to ensure the digital incentive campaign runs smoothly and establishes seamless system interconnectivity:
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Dedicated FAQ Section: PSPs must update their mobile applications to include a dedicated section and a Frequently Asked Questions (FAQ) guide detailing the Taxpayer Incentive Gift Program, 2083.
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Advance User Notifications: To build awareness ahead of the official launch on August 1, providers are required to send in-app push notifications to users starting August 3.
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App Update Prompts: If an application update is required for users to participate in the program, providers must send explicit notification prompts instructing customers to update their apps.
In a notice signed by NRB Executive Director Nischal Adhikari, the central bank emphasized that these steps aim to make digital tax payments more attractive and accessible. Under these new arrangements, users paying taxes via digital wallets or mobile banking apps can seamlessly participate in government gift schemes and access clear program details directly within their apps.
