Services will now be handled exclusively through the Central Industry Management System (CIMS), eliminating the need for in-person visits for core procedures:
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Industry Registration
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Foreign Direct Investment (FDI) Approvals
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Capacity Expansion Requests
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Nomination and Detail Updates
Suresh Dahal, Information Officer for the Department, stated that the transition aims to make administrative processes faster, more transparent, and customer-friendly. While many services were already available digitally, the new mandate eliminates the remaining physical touchpoints to achieve a fully automated workflow.
The shift is expected to deliver significant advantages for the business community:
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Time and Cost Savings: Streamlines approval cycles and cuts administrative overhead.
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Regional Convenience: Eliminates the burden on entrepreneurs outside the Kathmandu Valley who previously had to travel for routine tasks.
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FDI Attraction: Simplifies procedures to create a more welcoming environment for international investors.
"This will significantly reduce administrative hassles and promote good governance across the board."
— Kamlesh Agrawal, Chairman of the Nepal Chamber of Commerce
While the business community has broadly welcomed the initiative, industry experts warn that a seamless transition requires robust IT infrastructure. To prevent operational bottlenecks, entrepreneurs urge the department to ensure:
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Regular system maintenance to prevent server downtime.
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Enhanced cybersecurity to protect sensitive business data.
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A dedicated help desk to assist users encountering technical difficulties.
